Returns & Exchanges
At Sonic Boom, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return window for all eligible items. If your order doesn't hit the right note, our simplified process ensures a quick resolution so you can get back to the music.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Print and Pack
After your request is approved, download and print the prepaid shipping label and securely package your items in their original packaging.
Ship It Back
Drop off your package at any authorized carrier location and keep your tracking receipt for updates on your shipment's progress.
Receive Your Refund
Once our team inspects the returned goods, we will process your refund or ship out your exchange within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing